What We Collect and Why We Use It
When you create an account, we collect the information you submit — your name, contact details, and the wallet identifiers you use to transact. For payments via bKash, Nagad, or Rocket, we record transaction references so we can verify deposits and process withdrawals correctly. We do
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not store your mobile banking PIN or full wallet credentials. Device and session data — your IP address, browser type, and pages visited — help us keep your account secure and detect unusual access. We retain this data for as long as your account remains active
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and for the period required under applicable law. If you close your account, we will remove personal data that we are not legally required to keep. How we process your data depends on your jurisdiction and whether the service is available in your eligible region. Where
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local data-protection law applies, we act as the data controller for the information you provide directly to us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.